The topic of this thesis are methods of objective quality measurement, the importance of teamwork and emphasizing the impotrance of quality for the economy and society as a whole. Quality as a scientific discipline does not differ in any way from other scientific fields. Its disadvantage in comparison to others fields is that it is still very unknown to the general public. The characteristics of today´s economy are fast and efficient changes in real time. Competition imposes new standards of quality and excellence and only the best can keep up with it. Every organization has set goals tu survive on the market, to achieve success and best quality. Taking quality into consideration is something that is in our interest an is essential in our lives and environment. Far into the past, people have tried to introduce quality by producing what customers want and offering it at an affordable price. In the business word, top quality is considered to be very significant business success. To achieve the goal of excellence, it is important to follow the rules of good business operations, methods and techniques. An important managment system characteristic is to act preventively on business processes with i as few errors as possible.