The popularity of e-commerce in the hospitality sector during the pandemic has resulted in an increase in number of new users on food delivery platforms. Restaurants and fast-food chains redirected their services towards delivery to sustain their operations, expanding their offerings to include fresh groceries from stores. Contactless deliveries and payments have become the norm, reducing the risk of infection. The study explores the pandemic's impact on distribution chains in the retail sector, with a specific focus on online sales and delivery. Various concepts of online commerce (B2B, B2C, C2B, and C2C) are analyzed, highlighting the advantages and challenges of each approach. The study delves deeply into the implications of the COVID-19 pandemic on the economy, consumer habits, online commerce, and dietary consumption patterns. Special emphasis is placed on delivery systems, with a detailed analysis of platforms like Glovo and Wolt, investigating innovations for user experience and mobile applications as key business strategies. Through examples of Glovo and Wolt, the research enhances the understanding of these platforms' role in adapting to pandemic challenges. Changes in business models and consumer patterns during the pandemic are analyzed, with a specific focus on the sale of products like Coca-Cola through these platforms. The study underscores the complex impact of the pandemic on distribution chains, emphasizing changes in business operations, adaptations in consumer behavior, and the role of technological platforms in maintaining sales and distribution continuity. Using the example of a trading company, the paper demonstrates the rise of online commerce during the pandemic, utilizing the services of Wolt and Glovo platforms. This paper highlights the intricate influence of the pandemic on distribution chains, underscoring the significance of technological platforms in adapting to new circumstances and sustaining operations.