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undergraduate thesis
Menadžersko rješavanje problema i konflikata
Stručni završni rad
2020. urn:nbn:hr:129:393136
Mindoljević Kovačić, Katija
The University of Applied Sciences Baltazar Zaprešić
Chair of Economics, Management and Marketing

Cite this document

Mindoljević Kovačić, K. (2020). Menadžersko rješavanje problema i konflikata : Stručni završni rad (Undergraduate thesis). Zaprešić: The University of Applied Sciences Baltazar Zaprešić. Retrieved from https://urn.nsk.hr/urn:nbn:hr:129:393136

Mindoljević Kovačić, Katija. "Menadžersko rješavanje problema i konflikata : Stručni završni rad." Undergraduate thesis, The University of Applied Sciences Baltazar Zaprešić, 2020. https://urn.nsk.hr/urn:nbn:hr:129:393136

Mindoljević Kovačić, Katija. "Menadžersko rješavanje problema i konflikata : Stručni završni rad." Undergraduate thesis, The University of Applied Sciences Baltazar Zaprešić, 2020. https://urn.nsk.hr/urn:nbn:hr:129:393136

Mindoljević Kovačić, K. (2020). 'Menadžersko rješavanje problema i konflikata : Stručni završni rad', Undergraduate thesis, The University of Applied Sciences Baltazar Zaprešić, accessed 19 November 2024, https://urn.nsk.hr/urn:nbn:hr:129:393136

Mindoljević Kovačić K. Menadžersko rješavanje problema i konflikata : Stručni završni rad [Undergraduate thesis]. Zaprešić: The University of Applied Sciences Baltazar Zaprešić; 2020 [cited 2024 November 19] Available at: https://urn.nsk.hr/urn:nbn:hr:129:393136

K. Mindoljević Kovačić, "Menadžersko rješavanje problema i konflikata : Stručni završni rad", Undergraduate thesis, The University of Applied Sciences Baltazar Zaprešić, Zaprešić, 2020. Available at: https://urn.nsk.hr/urn:nbn:hr:129:393136

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Metadata
TitleMenadžersko rješavanje problema i konflikata : Stručni završni rad
Title (english)Managerial Problems and Conflicts Management
AuthorKatija Mindoljević Kovačić
MentorAna Skledar Ćorluka (mentor)
Committee memberSendi Deželić (predsjednik povjerenstva)
GranterThe University of Applied Sciences Baltazar Zaprešić
(Chair of Economics, Management and Marketing)
Zaprešić
Defense date and country2020-02-24, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Sam rad je obrađen isključivo teoretski, temeljen na prikupljenoj i proučenoj znanstvenoj i stručnoj literaturi. Sama intencija rada jest da se pokaže kolika je važnost da menadžer posjeduje izuzetno puno znanja i vještina kako bi uspješno vodio bilo koju organizaciju, ali isto tako ukazati kako osim stečenih znanja, iskustva i kontinuiranog učenja za biti dobar voditelj u današnjoj suvremenom okruženju traže se i određene urođene kvalitete. Moglo bi se zaključiti da nije dovoljno samo znanje. Ovaj stručni završni rad sastoji se od uvoda, četiri cjeline koje obrađuju samu temu „Menadžersko rješavanje problema i konflikata“, te ostalih neizostavnih dijelova svakog završnog rada kao što su zaključak, izjava, popis literature (internetski izvori), popis slika i tablica te životopis. U drugom i trećem dijelu obrađuje se pojam, definicija i funkcija menadžmenta i menadžera. Četvrti dio završnog rada bavi se menadžerskim vještinama s naglaskom na interpersonalne (socijalne) vještine, emocionalnu inteligenciju i empatiju u menadžmentu. U petom, ujedno zadnjem dijelu, fokus je na samom pojmu, vrsti, uzroku, posljedici i rješavanju samih menadžerskih problema, odnosno konflikata, nastojeći izvući one metode s kojima sam se najviše susretala tijekom čitanja i izučavanja same teme.
Abstract (english)
The paper itself was processed purely theoretically, based on the collected and studied scientific and professional literature. The intention of the work is to show how important it is for a manager to have an extremely high level of knowledge and skills to run any organization successfully, but also to show that in addition to the acquired knowledge, experience and continuous learning to be a good leader in today's modern environment, certain innate qualities are also required. It could be concluded that knowledge alone is not enough. This professional final paper consists of an introduction, four sections that cover the very topic of „Managerial Problems and Conflicts Management“ and other indispensable parts of each final thesis such as a conclusion, statement, literature list (online sources), a list of figures and tables and a curriculum vitae. The second and third parts deal with the concept, definition and function of management and manager. The fourth part of the final thesis deals with management skills with an emphasis on interpersonal (social) skills, emotional intelligence and empathy in management. In the fifth, the last part, the focus is on the very concept, type, cause, consequences and solving of the managerial problems themselves, that is, conflicts, trying to derive those methods that I encountered most while reading and studying the topic itself.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:129:393136
Study programmeTitle: Business Economy - Undergraduate Professional Study; specializations in: Menadžment uredskog poslovanja
Course: Menadžment uredskog poslovanja
Study programme type: professional
Study level: undergraduate
Academic / professional title: stručni provstupnik / stručna prvostupnica menadžmenta uredskog poslovanja (stručni provstupnik / stručna prvostupnica menadžmenta uredskog poslovanja)
Type of resourceText
File originBorn digital
Access conditionsOpen access
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Created on2022-06-09 12:16:33